Privacy Policy

Who we are

Lance Interiors Ltd is a luxury interior design studio based in Manchester, England. If you have any questions about this policy or how we handle your data, please contact us at info@lanceinteriors.co.uk.

What we collect

When you register your interest or submit a detailed enquiry through our website, we may collect the following information:

• Full name, email address and phone number
• Property details (type, size, location)
• Project preferences (budget range, timeline, style)
• Inspiration images you choose to upload
• Any additional notes you provide about your project

We use Google Analytics to collect anonymised usage data about how visitors interact with our website. This does not identify you personally. We do not use cookies beyond what is essential for the site to function.

Why we collect it

We use your personal data solely to:

• Respond to your registration of interest or enquiry
• Arrange and prepare for design consultations
• Improve our website and the service we provide

We will never use your data for marketing purposes unless you have given explicit consent.

How we store it

Form submissions are processed securely via FormSubmit.co and delivered directly to our team by email. We do not store your personal data on our own servers or in a database. Your information is retained only for as long as is necessary to respond to your enquiry and manage any resulting design project.

Third parties

We share your data only with the following third-party services, strictly for the purposes described:

• FormSubmit.co — processes and delivers form submissions
• Google Analytics — collects anonymised website usage data

We never sell, trade or share your personal information with any other party.

Your rights

Under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request erasure of your data
• Restrict or object to processing
• Data portability

To exercise any of these rights, please email info@lanceinteriors.co.uk. We aim to respond to all requests within 30 days.

Updates to this policy

We may update this privacy policy from time to time. Any changes will be reflected on this page.